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Here’s what a cross section of what our patients and colleagues have to say about us:

Dear Ian

I wanted to thank you for an excellent service, second to none, and for providing explanations of what I could expect.

After being fed up with putting my hand in front of my face when talking or laughing (after my teeth shot out and my grandchildren thought it was hysterically very funny) or waking up in the morning and finding I had no bottom teeth as they had fallen out into the bed during the night and asking the wife to move over in case she was lying on them. It was eating out that became a constant problem as I could only eat fish instead of steak that I felt enough was enough.

I searched the internet and found you, a denture care plan that clearly explained what you were offering. This appeared to be the place for me.

On my first visit I was immediately put at ease and it was explained what could be done for me. Three visits later and I walked out of the practice with the biggest grin, great fitting teeth and confidence that no more teeth would shoot out when laughing, no more thrills for the wife searching the bed for my teeth and steak all the way.

Once again many, many thanks.


The treatment I have received from Ian has been exemplary, I cannot speak highly enough of the consideration, kindness and professionalism he has shown to me as a patient. Every part of the treatment was explained and discussed, his understanding of how important this denture was for me was amazing – he has given me back my smile, clear speech and confidence. I have no hesitation in recommending his excellent service. Thank you Ian, you are a star.

I visited Ian Taylor with a view to having a new set of dentures. I have experienced problems eating for a considerable time.

Ian immediately put me at ease and gave me complete confidence in his obvious expertise. The new dentures are first class. Ian took so much time and care and worked with me to achieve what I need, no hesitation in Recommending Ian

After several unsuccessful attempts locally, to have new denture work, I saw the Dental Spa advert in our local newspaper, on contacting them and explaining my requirements I was offered an appointment with Mr Ian Taylor, Dental Techician within a few days.

On explaining my requirements to Ian, I was immediately assured he could carry out this work.

Each stage and procedure of the work was fully explained in a most professional and friendly manner. No work was done without my prior approval.

The final result of his work has proved to be exceptional exceeding all my expectations.

I can wholeheartedly recommend Mr Ian Taylor as a most professional and friendly gentleman.

A satisfied customer.

Mr B.F. B

I just wanted to say that the care I received at my appointment today from Adam was second to none.
As a dentist phobe I find it very difficult to visit the dentist, today was my 4th appointment with Adam and it was not an easy one. 2 difficult fillings were completed and I couldn’t have felt more at ease (despite some problems along the way).
If more dentists were like Adam, and more clinics like The Dental Spa there would be less people with phobias!
This email is just a massive thank you to the whole team who make going to the dentist less of a chore.

My elderly Mother, in need of new dentures, asked me to contact the Dental Spa to make an appointment. From my first initial contact With Reception to my Mother’s final appointment with Ian Taylor, we were treated with great courtesy, (nothing was too much trouble), thoughtfulness and great kindness.

I would like to particularly thank Ian Taylor for his patience and kindness when dealing with my 90 year old Mum. She was quite anxious when she started the treatment, but Ian put her completely at ease, explaining everything he was going to do and talking her through every aspect of the process. In fact. she actually started to look forward to her visits to the Dental Spa as everyone there had time for her.

So thank you once again for helping my Mum and also making my life a lot easier! She now has her beautiful smile back with lovely new dentures.

J. P & S. B

I had worn my original dentures out and had 2 out.

Ian knows his job, he did a 1st class job of making my new dentures and they fit perfectly. The whole process was pain free.

Now I have new dentures I can speak, smile and eat with confidence.

The Dental Spa is the best practice I have used and have recommended them to family and friends. Polite and friendly staff


When needing new dentures I went back to the Dental Spa in Bicton Heath, Shrewsbury

After consultation with a dentist I made an appointment to see Ian Taylor.

As soon as we met I knew working and trusting him would not be a problem

Explaining that I wanted my dentures to look as natural as possible he asked if I would give him a free hand to which I agreed. He then said he was going to enjoy making my dentures

After a number of visits the day came to receive my dentures and I was completely blown away by the detail and natural look especially the colouring of the teeth in the gums which I had never seen done before they fitted perfectly and looked fantastic and so natural

I went back two weeks later for a check up with Ian and was very pleased to be able to tell him that having worn full dentures over the last 45 years and had numerous sets these were the first not to have caused mouth ulcers or needing any alterations


As a new patient at the Dental Spa I can only say that the treatment, the care and the expertise I have encountered here has been marvellous.

As a nervous patient, my fears were swiftly dealt with, with kindness and understanding, by Adam and his dental nurses.

The final result, me new bridge was a technical fear in itself. The quality of the dental expertise by Adam throughout my treatment has been inspirational.

Thank you to everyone here at Dental Spa


I just want to thank you from the bottom of my heart. What a kind, gentle, sympathetic and caring professional. I have to say, if you have old dentures that you are “putting up with” then carry on no longer. Visit Ian at the Dental Spa Shrewsbury and let him make a huge difference.

From my first visit to my last, Ian was kindness itself and I could tell that he wanted to do the best he could for me. The result is a new denture which fits well, looks good and has rid me of mounds of fixative. My mouth feels so much cleaner and comfortable.

Thank you Ian, so much. Keep up the good work.


The team at the Dental Spa are wonderful and extremely helpful. The quality of service is fantastic and always had appointment times to suit me.

Thank you very much for making me so welcome at your Practice Assessment today. It was great to meet Aoife, Mili and Jade for the first time. Your Denplan scores were above average in all domains; it is clear that you are all offering your patients a high quality service and you should be rightly proud of your Excel Accreditation. Rachel and Caron made my job very easy – it is clear that many hours had been spent preparing for my visit. Everything was to hand – it made my job very easy.

6th November 2013 Denplan Excel Accreditation


I just wanted to leave some positive feedback about my consultation today. As a very anxious and embarrassed patient I wasn’t sure what to expect today. I was extremely pleased with the service and level of support offered today in my short consultation. I was instantly put at ease by all members of staff, even before I had walked into the room. Aoife spoke to me with sincerity and spoke very honestly, without scaring the bejesus out of me!

I wouldn’t go as far as saying I’m looking forward to my next time at the dental spa…. but I’m no longer a bag of nerves and I’m a strange way looking forward to having the work done and getting my new smile.

Thank you to all the team at the dental spa.



" The Dental Spa have always offered me fantastic dental treatment and advice. I always recommend this practice to my friends and family! " - Mr Smith

" Thank you so much for helping me achieve the smile I've always wanted. I can now smile with confidence! " - Miss Jones

" Thank you for giving me fantastic straight teeth. I cannot tell you how much my confidence has grown. I wish you all the best success. " - Mr Davies

" Thank you very much for looking after my teeth so well. The bridge is perfect and the colour of the tooth looks excellent. " - Mrs Taylor

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