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Below is a cross section of video and written testimonials from our patients & colleagues:


I just thought I would contact you to say how comfortable you make me feel at The Dental Spa. As an independent wheelchair user living in Shropshire, I meet many challenges, often daily. Even previous dentists, who say they are accessible, have left me facing steep ramps to access, no accessible parking, temporary ramps to access the dental rooms and waiting rooms that offer me no space to manoeuvre. This is certainly not the case with The Dental Spa, a place where I have been able to park near the entrance with ease, level access from car right through to the reception desk and around the surgery with spacious waiting area, corridor and rooms. Definitely a place where I can visit independently, where my needs are understood and where I certainly feel inclusive.

I would also especially like to thank the team who have assisted me at the right level in the dental rooms and in receiving treatment from Ian; allowing me to make decisions about whether I stay in my chair, which promotes choice.

Thanks again for being accessible, but most importantly being socially inclusive.

I would like to express my sincere thanks to the staff of the dental spa and skin clinic. I have not had such great service before by all staff. Everyone is immensely courteous and friendly, yet well informed and and knowledgeable.
I also have to give thanks to my dentist, Roy Dixon, who has been outstanding in his dealings with my teeth, he is highly professional and he has performed a miracle by giving me a full set of teeth.
Thanks to you all

Coming to the Dental Spa was a big challenge for me due to phobia I had. After meeting Mili and the team I know I had chose the right dental clinic to work with. Fast forward to now, I am thoroughly happy with the exceptional level of service offered, right from treatment through to customer service. Would thoroughly recommend to all!

I have never felt so confident smiling since Mili worked her magic on my teeth. Thank you Mili, the compliments I have had has been unreal.


Thank you for all of your support and work to get my teeth straight and advice on my “white spots” on my teeth. I am so pleased with the results and feel much more confident talking to people now. Mili and all at The Dental SPa have been fantastic and would highly recommend to others, which I have already done. Especially thanks for continuing to see me whilst on maternity leave (Mili).

A. D

The process from start to finish was well explained. Always a warm and friendly welcome at each appointment. Really happy with the results from my straightening and will certainly continue to use the Dental Spa, wonderful dentist, fantastic patient care. Thankyou Mili!

I’ve been really pleased with my treatment. Mili explained every step very clearly so I understood what was happening and what I had to do. My teeth now look so much straight than they did before, now I can smile much more confidently.

Thank you Mili for giving me a new smile. I’m so pleased with the results. I’m more confident in social situations now and find myself smiling all the time. The service at the Dental Spa has been brilliant, thank you very much!

A little message to send praise to your team there at dental spa .I have been with you about 2 years now , the atmosphere is calm and comfortable, the staff are wonderful, my dentist Georgia is lovely and marvelous at her job , as is Sharon Brown hygienist, she is great ! Very thorough but also gentle, again informative and always has to give me a reminder to “Floss” ha!!
You have a great team there.

Thank you Milli for giving me a new smile. I’m so pleased with the results, I’m more confident in social situations now and find myself smiling all the time. The service at the Dental Spa has been brilliant! Thank you very much!

Coming to the Dental Spa was a big challenge for me due to phobias I had. After meeting Millie and the team, I knew I had chose the right dental clinic to work with. Fast forward to now, I am thoroughly happy with the exceptional level of service offered – right from treatment through to customer service. Would thoroughly recommend to all!

I’ve been really pleased with my treatment. Milli explained every step very clearly so I understood what was happening and what I had to do. My teeth now look so much straighter than they did before, now I can smile much more confidently.

Thank you for all of your support + work to get my teeth straight and advice on my “white spots” on teeth. I am so pleased with the results and feel much more confident talking to people now. Milli + all at the Dental Spa have been fantastic + would highly recommend to others, which I already have done. Escpecially thanks for continuing to see me whilst on maternity leave. (Milli)

Roy Dixon has been my dentist for the last 3 years and over that time I have come to trust him completely in regard to the best possible way forward for my previously neglected dental health. I have other health issues which he has unfailingly addressed in the process, always putting my needs first and finding solutions that are agreeable to both of us. I have had two implant procedures; one giving me a run of three teeth in my lower jaw and one to replace a wandering front tooth which had caused a hateful gappy smile. Both have been life-changing and utterly successful and I am delighted with the results. In my opinion Roy Dixon is indeed “a safe pair of hands.


Thank you so much for doing the impossible with the impossible! From the impossible


Adam was wonderful with my son!

I have been undergoing treatment at dental spa for around 6 months both routine, cosmetic and some pretty invasive but necessary non routine and everyone I have been lucky enough to be treated by has been nothing short of brilliant. I lost faith in my previous dentist and hated going so didn’t and so my first visit to the dental spa was filled with trepidation. From day 1 I have been treated with respect, professionalism and made to feel comfortable. I’ve always been made aware of cost and timeframes up front. I look forward to going to the dentist now and my dental health has never been better! My dentist Milli is a star, the dental nurses always lovely, the hygienists are very encouraging and put me at ease plus reception staff are welcoming and helpful!

Wow!! Thank you Dr Reid. He removed a facial mole of mine that I’d had for years . If I knew it was going to go so smoothly and relaxing I’d have done it years ago!!! He explained everything so well. Highly recommended and will definitely be coming back. Thank you

I absolutely cannot thank everyone involved in giving me back my smile… the kindness, care, compassion given to me by all the staff was incredible…they haven’t just fixed my teeth… they have changed my life and I can’t recommend enough!!!

Thank you to Aiofe O’Donaghue for her patience and kindness today. She always explains everything so clearly! Our children are very happy to go the dentist especially if they are seeing Aiofe. A brilliant dentist with technical expertise delivered with a warm smile.

With little care from previous dentists, I avoided for years! First impressions are very friendly and welcoming.You do not feel rushed and you feel a sense of good care and compassion. This service has provided and demonstrated excellent care and massively supported me through my fears & phobias, the service also has a dentist counsellor Laura Davies who was excellent! Highly recommended. Thank you for looking after me today!

Have not been to a dentist for over 20 yr. I was not registered with any either. Had a minor emergency which they sorted out in such a compassionate way, the words brilliant do not do justice. For my lifestyle, the booking system is simply marvelous too. PS I’m normally such a grumpy and angry reviewer!

26 years ago I was run over by a van on my paper round.

I was then subjected to 1980s dentists who were un compassionate and scared me for years.

For example at 13 years old I was constantly shown the contents of a root canal filling’ drill bits needles you name it I saw it. With little compassion
From then on I avoided the dentist like the plague.

I have lived with a denture for 26 years and 2 years ago started the journey to repairing the damage properly.

It was important to me that I had the right person to correct my teeth as underneath all the vanity lay old fears and emotion.
After visiting other dentists I finally met the dental spa.

And I have to say that from that first appointment I have felt totally relaxed and confident today I am in good hands.

My dental surgeon mr Roy Dixon and his staff have been excellent and worth every penny.

I’m currently half way through my treatment plan. Just had my implants. Although feeling discomfort tonight I have no reservations about this route and I have every confidence in all of them at the dental spa.

I will add some photos of my diary as I go along.

To every one out there looking for a good dentist. This is the one.

If I can get over my life time of fear with them. Anyone can.

Dear Ian

I wanted to thank you for an excellent service, second to none, and for providing explanations of what I could expect.

After being fed up with putting my hand in front of my face when talking or laughing (after my teeth shot out and my grandchildren thought it was hysterically very funny) or waking up in the morning and finding I had no bottom teeth as they had fallen out into the bed during the night and asking the wife to move over in case she was lying on them. It was eating out that became a constant problem as I could only eat fish instead of steak that I felt enough was enough.

I searched the internet and found you, a denture care plan that clearly explained what you were offering. This appeared to be the place for me.

On my first visit I was immediately put at ease and it was explained what could be done for me. Three visits later and I walked out of the practice with the biggest grin, great fitting teeth and confidence that no more teeth would shoot out when laughing, no more thrills for the wife searching the bed for my teeth and steak all the way.

Once again many, many thanks.


The treatment I have received from Ian has been exemplary, I cannot speak highly enough of the consideration, kindness and professionalism he has shown to me as a patient. Every part of the treatment was explained and discussed, his understanding of how important this denture was for me was amazing – he has given me back my smile, clear speech and confidence. I have no hesitation in recommending his excellent service. Thank you Ian, you are a star.

I visited Ian Taylor with a view to having a new set of dentures. I have experienced problems eating for a considerable time.

Ian immediately put me at ease and gave me complete confidence in his obvious expertise. The new dentures are first class. Ian took so much time and care and worked with me to achieve what I need, no hesitation in Recommending Ian

After several unsuccessful attempts locally, to have new denture work, I saw the Dental Spa advert in our local newspaper, on contacting them and explaining my requirements I was offered an appointment with Mr Ian Taylor, Dental Techician within a few days.

On explaining my requirements to Ian, I was immediately assured he could carry out this work.

Each stage and procedure of the work was fully explained in a most professional and friendly manner. No work was done without my prior approval.

The final result of his work has proved to be exceptional exceeding all my expectations.

I can wholeheartedly recommend Mr Ian Taylor as a most professional and friendly gentleman.

A satisfied customer.

Mr B.F. B

I just wanted to say that the care I received at my appointment today from Adam was second to none.
As a dentist phobe I find it very difficult to visit the dentist, today was my 4th appointment with Adam and it was not an easy one. 2 difficult fillings were completed and I couldn’t have felt more at ease (despite some problems along the way).
If more dentists were like Adam, and more clinics like The Dental Spa there would be less people with phobias!
This email is just a massive thank you to the whole team who make going to the dentist less of a chore.

My elderly Mother, in need of new dentures, asked me to contact the Dental Spa to make an appointment. From my first initial contact With Reception to my Mother’s final appointment with Ian Taylor, we were treated with great courtesy, (nothing was too much trouble), thoughtfulness and great kindness.

I would like to particularly thank Ian Taylor for his patience and kindness when dealing with my 90 year old Mum. She was quite anxious when she started the treatment, but Ian put her completely at ease, explaining everything he was going to do and talking her through every aspect of the process. In fact. she actually started to look forward to her visits to the Dental Spa as everyone there had time for her.

So thank you once again for helping my Mum and also making my life a lot easier! She now has her beautiful smile back with lovely new dentures.

J. P & S. B

I had worn my original dentures out and had 2 out.

Ian knows his job, he did a 1st class job of making my new dentures and they fit perfectly. The whole process was pain free.

Now I have new dentures I can speak, smile and eat with confidence.

The Dental Spa is the best practice I have used and have recommended them to family and friends. Polite and friendly staff


When needing new dentures I went back to the Dental Spa in Bicton Heath, Shrewsbury

After consultation with a dentist I made an appointment to see Ian Taylor.

As soon as we met I knew working and trusting him would not be a problem

Explaining that I wanted my dentures to look as natural as possible he asked if I would give him a free hand to which I agreed. He then said he was going to enjoy making my dentures

After a number of visits the day came to receive my dentures and I was completely blown away by the detail and natural look especially the colouring of the teeth in the gums which I had never seen done before they fitted perfectly and looked fantastic and so natural

I went back two weeks later for a check up with Ian and was very pleased to be able to tell him that having worn full dentures over the last 45 years and had numerous sets these were the first not to have caused mouth ulcers or needing any alterations


As a new patient at the Dental Spa I can only say that the treatment, the care and the expertise I have encountered here has been marvellous.

As a nervous patient, my fears were swiftly dealt with, with kindness and understanding, by Adam and his dental nurses.

The final result, me new bridge was a technical fear in itself. The quality of the dental expertise by Adam throughout my treatment has been inspirational.

Thank you to everyone here at Dental Spa


I just want to thank you from the bottom of my heart. What a kind, gentle, sympathetic and caring professional. I have to say, if you have old dentures that you are “putting up with” then carry on no longer. Visit Ian at the Dental Spa Shrewsbury and let him make a huge difference.

From my first visit to my last, Ian was kindness itself and I could tell that he wanted to do the best he could for me. The result is a new denture which fits well, looks good and has rid me of mounds of fixative. My mouth feels so much cleaner and comfortable.

Thank you Ian, so much. Keep up the good work.


The team at the Dental Spa are wonderful and extremely helpful. The quality of service is fantastic and always had appointment times to suit me.

Thank you very much for making me so welcome at your Practice Assessment today. It was great to meet Aoife, Mili and Jade for the first time. Your Denplan scores were above average in all domains; it is clear that you are all offering your patients a high quality service and you should be rightly proud of your Excel Accreditation. Rachel and Caron made my job very easy – it is clear that many hours had been spent preparing for my visit. Everything was to hand – it made my job very easy.

6th November 2013 Denplan Excel Accreditation


I just wanted to leave some positive feedback about my consultation today. As a very anxious and embarrassed patient I wasn’t sure what to expect today. I was extremely pleased with the service and level of support offered today in my short consultation. I was instantly put at ease by all members of staff, even before I had walked into the room. Aoife spoke to me with sincerity and spoke very honestly, without scaring the bejesus out of me!

I wouldn’t go as far as saying I’m looking forward to my next time at the dental spa…. but I’m no longer a bag of nerves and I’m a strange way looking forward to having the work done and getting my new smile.

Thank you to all the team at the dental spa.


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Patient Reviews

The Dental Spa have always offered me fantastic dental treatment and advice. I always recommend this practice to my friends and family!

Anon, 2018
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Thank you so much for helping me achieve the smile I've always wanted. I can now smile with confidence!

Anon, 2018
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Thank you for giving me fantastic straight teeth. I cannot tell you how much my confidence has grown. I wish you all the best success.

Anon, 2018
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